Best Western Plus Burlington Hotel

The staff were all very friendly and helpful. Breakfast was excellent. This hotel has a very nice location in the vicinity of the sea with a view of the sea from some of the rooms.

Comfortable, clean and cosy room with a lovely well equipped bathroom. We appreciated the original architectural features and sympathetic tasteful decor. Breakfast was delicious with a wide ranging menu to choose from. Our dog was made so welcome with a dog friendly lounge bar, and a bed and bowl in the room. Staff offered exceptional service and made us feel really well looked after and relaxed. Dinner and drinks were also excellent. We absolutely love the location on The Leas - perfect for walking our dog. We thoroughly enjoyed our stay and cannot wait to return!

The location is perfect - lovely for visitors to walk along the sea front and conveniently visit the town centre for groceries and explore a wide range of different restaurants and bars - I was really surprised with the various cuisines available and the lovely atmosphere Folkestone comes with towards the evening and night time given the calm, quaint atmosphere provided through the day. Despite the scaffolding present upon arrival, the interior is stunning! I believe one concern I had (which thankfully did not affect myself) was accessibility for reduced mobile/disabled visitors - I hope this was either not visible to myself or such access is through the restaurant where then a list is accessed to ground floor where the reception is located. I did not dine at the restaurant in the evening but my friends who also travelled and stayed with you had and the food looked divine! Certainly would want to visit again and stay for the food alone. Thankfully, I did choose breakfast as part of my stay for both mornings and was not disappointed - no suggestions or concerns with it. 100% satisfaction granted. The room is also of lovely interior crossing from an old fashioned royal décor in the bedroom of the window and bed, going into simple stylish modernism from the vanity table in the bedroom to the bathroom - loved the design of the walk-in shower and the hobs in it! Decent space/storage to make of should stay more than 2 nights. Ironing facilities can be brought to the room upon request from the reception - lovely big ironing board which still thankfully does not impact room/access if/when left up. No issues at all with the ironing, electricity or water - thankfully did not need the heating but I would love to stay in winter time upon my next visit and even then I would not be surprised if I would not need the heating as the room was cosy and seemingly well insulated. Thank you very much for the excellent stay.

Lovely bathroom. View from the room, ornateness and character of the building. Felt very clean and looked after.

Loved everything about my stay. The accommodation was spotlessly clean, as was all the communal areas and garden. Booked a small double, not quite sure what to expect (quite possibly a cupboard as with other hotels!!). As it was, I had a smaller version of a larger room with the same high standards, room over looking the gardens . The absolute best thing that made my stay was the professional attitude of all the staff I met. A special thank you to the reception staff and managers who did everything to help this morning. I said I'd write a truthful and amazing review to highlight the wonderful staff in this hotel. There were no complaints! If you're unlucky enough to have to use the residential parking , i consider the £6.00 charge more than makes up for the location, views, and ambience !! This is not the fault of or control of the staff team.. Would I recommend absolutely yes If I ever need to stay in Folkstone again, this is my number one choice.